Terms of service

Terms of Service

1. General Information

These terms govern your access to and use of the Tonipa online store and the purchase of our products. By using the store or placing an order, you agree to these terms and the related policies displayed on the website.

2. Use of the Store

You must provide accurate and up-to-date information when placing an order. The store may only be used for lawful purposes and in a manner that does not harm other users or the operation of the site.

3. Products, Prices, and Availability

We strive to accurately display product features, images, prices, and availability. Prices are shown in euros and are subject to change without notice. We reserve the right to correct errors and update product information.

4. Orders and Payments

An order is considered received after the payment process is successfully completed. We may reject or cancel an order if there is an obvious error, a payment issue, or an availability problem.

5. Shipping

Orders are shipped to the address provided by the customer. Estimated delivery times and tracking information are displayed or communicated when available.

6. Returns and Refunds

Returns are handled according to our Return Policy. For assistance, please contact tonipacustomer@gmail.com and include your order number.

7. Intellectual Property

Tonipa's text, images, logos, and other content are protected and may not be copied or used without authorization.

8. Third-Party Services

The store may use third-party services, such as Shopify, payment providers, shipping, and tracking. These services may be subject to their own terms and conditions.

9. Changes to Terms

We may update these terms from time to time. The version posted on this page will be the current version.

10. Contact

If you have any questions about these terms, please contact us at tonipacustomer@gmail.com.